Where is my order?

You can track your order by logging into your "My Account" section and selecting "My Orders". If you need additional help, please contact us.

Do you ship across India?

Yes! We ship to all pin codes within India.

What is the order processing time?

Orders placed during working hours (Monday to Friday) are processed the same day. Orders placed during weekends may take longer. We strive to ship out orders as quickly as possible.

What couriers do you use for shipping?

We use Bluedart for most locations, but we may use other trusted courier services depending on the shipping destination.

My payment was deducted, but my order wasn’t placed. What should I do?

Don’t worry! Your order may be automatically confirmed within a few minutes. If not, we will refund your payment to your original method. You can also contact us to confirm your order.

How do I return or exchange a product?

We want you to be satisfied with your purchase. If you need to return or exchange an item, please contact our support team at support@robokey.in within 5 days of receiving your order. Products must be unused, in original packaging, and in resellable condition.

What is your return policy?
  • Returns: Returns are accepted within 5 days of receiving your order. Items must be unused and in their original packaging.
  • Exchanges: If the product you received is damaged or defective, we will replace it at no extra cost.
  • Refunds: Refunds are processed to your original payment method once the returned item is received.
Can I cancel my order?

Yes! You can cancel your order before it has been processed for shipment. Once the order is dispatched, cancellation will not be possible. Please contact us immediately for any cancellations.

We Accept

We offer several secure payment options for your convenience:

  • UPI Payments
  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • Net Banking
  • Paytm
  • Cash on Delivery (COD) (available for select locations)
Shipping & Delivery
  • We ship across India using trusted courier services like Bluedart and other partners based on the location.
  • Delivery times vary depending on your location. Most deliveries are completed within 3-7 business days.
  • If you need expedited delivery, please contact us for available options.